Trustpilot 4/5 / Google Reviews 5/5
Vogue e-bike maintenance, repair & original parts
At more than 500 affiliated service points, your Vogue can go for maintenance, repair and parts. With original parts from stock and e-bike specialists who quickly get you back on the road.
Find a service point Search for Vogue parts
An expert on the phone
Unsure about the right part? Our experts will help you figure it out over the phone.
500+ service points
A qualified service point near you, anywhere in the Netherlands.
Original parts
We supply original Vogue parts from stock, no knockoffs that almost fit.
SERVICE POINTS
Find a qualified Vogue service point near you
Enter your postcode and see right away where you can take your Vogue. All our service points work with original parts and know Vogue e-bikes inside and out.
Store locator is loading from StoreRocket Store Locator App
Gold service point
Equipped with training, software and our parts.
Silver service point
Equipped with software and our parts.
Service point
Equipped with our parts.
Store locator is loading from StoreRocket Store Locator App
Gold service point
Equipped with training, software and our parts.
Silver service point
Equipped with software and our parts.
Service point
Equipped with our parts.
No service point near you? Fill out the form at the bottom of this page and we will find a mechanic for you.
WHY EBIKEPARTNERS
Fast help, close to home, from professionals who know Vogue
A Vogue e-bike deserves a mechanic who knows what they are doing. Not every bike shop has the right parts in stock or experience with your type of e-bike. With us, help is close by: more than 500 affiliated service points carry out maintenance and repairs with Vogue parts from our stock, backed by our technical team. So you are helped quickly, without waiting times and without hassle.
ORDER A PART YOURSELF
Need an original Vogue part?
Order directly in the webshop.
Do you know which part you are looking for? Choose your category and order the right original part. Unsure? Our experts are happy to help.
E-bike specialists with years of experience
We are not a big team, but we do big work. With five, sometimes six people, each with their own specialty and years of experience in the e-bike industry. We started as onderdelen.bike and grew into Ebikepartners: parts, knowledge and service for several e-bike brands, including Vogue. Every day, through hundreds of bike mechanics, we help e-bike riders get back on the road. Feel free to call us, you will simply get Martin, Gert or Max on the line.
Bike dealer or bike repair shop?
As a service partner, you get access to our complete range, training and technical support.
This way, you help your customers get back on the road faster!
OUR SERVICES
This is how we make your Vogue ride like new again
A network of professionals
Your e-bike is in good hands with us. We work with a network of experienced e-bike mechanics who know exactly how bikes are put together. This way, your bike is quickly and expertly back on the road safely.
Original parts & knowledge
We have the right parts and specialist knowledge of e-bikes. This allows us to quickly recognise common problems and solve them efficiently, so you can soon ride worry-free again.
Experience & diagnosis
Many e-bike problems are in the electronics. Our service partners are specialists with extensive experience in making the right diagnosis, so faults are fixed in a targeted way. This prevents unnecessary replacement of parts and keeps costs as low as possible.
HOW IT WORKS
In 3 steps to a working e-bike
You have two options: find a service point yourself using the map above, or let us arrange it through the form.
Describe your problem
Fill out the contact form with details about your e-bike and the problem.
We will find a service point
We will connect you with a qualified service point near you.
Bike fixed!
The mechanic repairs your e-bike with original parts. Quickly and professionally.
CONTACT
Need help with your Vogue?
Fill out the form and we will help you find the right mechanic near you. On average, we respond within 24 hours.
KNOWLEDGE & EXPLANATION
Everything about your Vogue: problems, maintenance, warranty and parts
Where can you take your Vogue e-bike?
Not every bike shop has experience with Vogue e-bikes or the right parts in stock. As a result, a repair sometimes takes longer than necessary. Through the certified service points in our network, your Vogue can simply be maintained and repaired, with original parts from our stock. Find a service point near you above or fill out the form.
Common Vogue problems
Most faults on a Vogue e-bike come down to a handful of causes: a battery that doesn't last as long or no longer charges, a display that won't turn on or shows an error code, or pedal assistance that drops out. Often, simply restarting the bike or reseating the battery helps. If the problem keeps coming back, an experienced service point will make the right diagnosis, so you never replace an expensive part unnecessarily.
What about the warranty on your Vogue?
Is your Vogue still within the warranty period? Then first contact the shop where you bought the bike. Has the warranty expired, or can't you reach an agreement with the shop? Then our service points will repair your bike at a fair price, with a warranty on the parts and the work carried out.
Which battery or part fits your Vogue?
Over the years, Vogue has used different models, batteries and parts, so not everything fits every bike. Not sure which part you need? Feel free to contact us, we are happy to think along with you. This way, you never order the wrong part.
FREQUENTLY ASKED QUESTIONS
About Vogue maintenance and repair
Warranty claims are handled by the shop where you bought your Vogue. Unfortunately, we cannot change that. If a repair falls outside the warranty, our service points are happy to help you, with original parts and a warranty on the work carried out.
You can take your Vogue to one of our affiliated service points. On this page you can find a service point near you.
After validation, we give service points access to parts, knowledge and software. We support service points in carrying out repairs correctly. Ultimately, the satisfaction of the end user is an important indicator for us.
After your request, we will contact you to briefly discuss the problem. First, we check whether we can help you ourselves. If not, we will connect you with a suitable service point in your region and make sure the service point has the right parts.
Common problems include:
No or intermittent pedal assistance
Error messages on the display
Battery that performs less well
Problems with the motor or sensors
Electronic faults
With a good diagnosis, the cause can usually be found quickly.
If you experience a fault, the best thing to do is fill out the contact form on our website. We will then help you further and put you in touch with a suitable service point.
EXPERIENCES
What our customers say
Knowledge centre focused on total service and sharing know-how, including about special electric bikes. In addition to listening, they are willing to help find solutions. They certainly don't shy away from difficulties. Where other companies gave up, they found the solution. Great service! Highly recommended.
Yesterday afternoon, a mechanic from Ebikepartners came by to help me repair quite a few Stella bikes. Everything went fantastically well, great service. Customers can be satisfied again.
What a fantastic company Ebikepartners is, set up by Gert. I was warmly welcomed with coffee and a very professional diagnosis was made of the problems with the Stella Copenhague. With a well-functioning bike, I was happily able to go home. Kudos to the friendliness and expertise of Peter.
A SELECTION FROM OUR RANGE
Brands
Ready to have your Vogue repaired?
Fill out the form and receive a response within 24 hours.