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Contact us

Do you have a question or are you stuck with something? Tell us as much as you can: the more we know, the faster we can help. On average, we reply within 24 hours.

Looking for an error code or manual? Check our knowledge base first. Need a repair near you? Find a service point.

Handy if we want to call you back quickly.

Usually on a sticker or stamped into the bottom of the frame, near the pedals. Can't find it? Type 'unknown' and add a photo of the frame.

You'll find it in your order confirmation email.

A photo of the problem, the error code or the frame number helps us a lot. Max. 5 files of 5 MB.

Send

  ​Email

support@ebikepartners.com

 Phone: 

​​+31850737931

 WhatsApp: 

​+31850439692

Visiting address

  ​Oosteinderweg 94a
8072PD Nunspeet
​Nederland

​Available Monday through Friday between 8:00 a.m. and 5:00 p.m.



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