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Replace front wheel motor HD16 internal motor

By Technical service Ebikepartners · Updated July 2026 · 3-minute read
Article number: 42446

Problem description

The motor provides no assistance or makes unusual noises.

When a loose motor is connected to the system, the system functions properly. Therefore, the cause lies in the current motor.

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Solution: replace internal motor

REQUIRED TIME

± 15 minutes


REQUIRED TOOLS
  • Torx T20
  • 15 mm combination wrench
  • 15 mm offset wrench

Step-by-step plan



1. Remove the front wheel

  • Take the front wheel out of the bike.
  • Remove the spacer rings from the axle. Note during assembly: the lip of the locking mechanism points down.


2. Disassemble the internal motor

  • Loosen the six Torx T20 bolts.
  • Gently tap the axle with a plastic hammer on the side of the brake disc.


3. Replace the internal motor

  • Remove the internal motor from the wheel.
  • Place the new internal motor in the front wheel.



4. Attach the new motor

  • Tighten the six Torx bolts evenly.

5. Install the spacer ring and retaining ring on the shaft
  • Pay attention to the following points:

    • The lip of the retaining ring must point downwards.
    • The motor cable must also point downwards (see step 1 for reference).

6. Reinstall the front wheel in the front fork
  • Mount the wheel correctly in the fork.
  • Tighten the axle nuts.



7. Connect the motor cable

  • Connect the motor cable to the system cable.
  • Ensure that the arrows on both connectors point towards each other for a proper connection.



8. Test the operation of the system

  • Turn on the bike and check if the motor functions correctly.
  • Listen for normal sounds and test the assistance while cycling.


Can't figure it out?

Our technical support team will immediately assist you with troubleshooting and finding the right parts.  

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